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Job Title
D2B PH Manager FranceJob Description
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
In this role, you have the opportunity to:
Lead the E2E D2B execution for the French market as well as being part of the Western Europe D2B PH team to further grow and shape the D2B channel for Philips Personal Health.
This position can be based in the Netherlands or Europe region.
You are responsible for:
The execution of the Western Europe D2B PH strategy in the French market and leading the local daily D2B business incl. responsibility for sell-in/AOP achievement, IGM, forecasting, NPS, number of active customers, Philips Store for Business Sales
As being part of the Western Europe D2B team you will take over additional European functional responsibilities (e.g., portfolio alignment with BG’s/CMM’s, sales planning)
Engaging with the Western Europe D2B team to further shape the strategy of the D2B PH WE channel
Alignment and input for yearly targets incl. sell-in/AOP
Proactive engagement with local sales teams, acting as the local D2B promoter and expert to establish the D2B channel as the go-to-point for B2B customers in France
Drive sales performance of the D2B channel and turn insights into actions to further improve our business
Proactively grows the channel by new ideas and onboarding of additional customers to the D2B channel (new and existing Philips customers) incl. customer onboarding & training sessions (on-site or digitally via webinars or calls), contract and T&C’s management
Conduct Store UAT’s and ensure content, translations and features are properly maintained in the Store frontend
Acting as first point of contact for escalations by order desk and Teleperformance team for online orders from store and EDI
Plan & execute local sales promotions on the Store incl. sales forecasting and alignment with all relevant stakeholders
Constantly review and ensure together with GBS master data team that product and customer master data are properly maintained (incl. Listings & Exclusions)
Portfolio management and forecasting in alignment with D2B demand planner (promotions and baseline sales, ensure A&E targets are met)
Manage customer comms and engagement (promotions, new products, phase out, price increases, etc.)
Represent, align & facilitate a coordinated WoW across all local D2B teams within Western Europe
You are part of:
The D2B team within the Western Europe Personal Health (PH) market organization led by Marlies Gebetsberger. This team will be responsible for the transformation and innovation in the Personal Health business of market Europe. We will have a virtual, diverse network organization, with passionate colleagues who are energized to fulfil our purpose of improving people’s health and well-being through meaningful innovation, whilst always delighting consumers via outstanding consumer engagement and digital strategies.
To succeed in this role, you should have the following skills and experience:
Several years of professional experience in sales/account management and digital/e-commerce
Profound understanding of digital CDJ, relevant touchpoints, digital customer engagement models and e-commerce funnel as well as relevant functionalities
Be able to understand customer needs and bring them in line with Philips commercial strategy
Use Microsoft Excel and QlikView with ease, create powerful reports (e.g., Pivot Tables, Power Query)
Excellent internal and external stakeholder management
Very good presentation skills, able to convince stakeholders on different management levels
Philips Behaviors and Philips Competences
Creative thinker but with a constant focus on driving the daily business
Speaking and writing French and English at a high business level
At least bachelor’s degree in business administration, Marketing or Digital
As part of Sales, you uphold the Sales team principles:
Passion to win
Achieve Sales targets by setting up the best in class activation, ( every day better by improving min. 1 competency and by coming up with solutions)
Inspire, share and motivate your Sales team colleagues
In return, we offer you
To grow your career in a company with a unique purpose to make the world healthier and more sustainable through innovation. You can join an innovative health-tech company that values the interaction between technology and people, working in a multinational and multicultural environment. You will be surrounded by diverse colleagues who share your passion to create superior consumer experiences. Your work will be challenging and full of opportunities for growth. Variety and challenge will be part of your daily routine.
How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.
Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.
Consideration
The Corporate Grade of this position may vary due to local grading.
