Store Manager [Thailand]


 

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Our client is a well-known luxury retailer.

Job Description

  • Monitoring and achieving store performance with relevant KPIs.
  • Contributing to the store sales target.
  • Conducting a brief every day and animate the brief with a “Team Board”.
  • Analyzing the business, proposing, and implementing action plans to improve results, generate sales for each product category.
  • Demonstrating sales leadership for staff and setting performance targets for teams and individuals relevant to KPIs.
  • Setting sales targets for individuals and departments (when applicable).
  • Being aware of the local trading environment and its impact on our sales, including competitors' trading activities.
  • Proposing in-store activities.
  • Instructing and supervising staff in the correct execution of all company operating procedures.
  • Managing quality of customer service, to meet customers.
  • Acting as brand ambassador to strengthen/build relationships with VIP clientele/new customers.

Qualifications

  • Minimum 8 - 10 years of related experience in the retail/luxury industry.
  • Bachelor’s degree.
  • Strong in commercial and customer service mindset.
  • Outgoing, dependable, and pro-active team player.
  • Good organizing and follow-up skills.
  • Excellent interpersonal, communication, and networking skills.
  • Ability to generate trust among both coworkers and clients.
  • Strong business acumen, result-driven, goal-oriented, capacity to implement all needed initiatives and demonstrate commercial creativity.
  • Proficient in MS Office, CRM, and retail tools.

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