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Position Summary
This role sits in the Business Operation Team for the Display Team in Samsung UK (SEUK). The key purpose of this role is to support Salesforce manager and Salesforce tool and coordinate between SEUK Display sales teams as well as SEUK Finance and SEUK key B2B customers.
Role and Responsibilities
Your Key Responsibilities:
First objective is to support Sales teams with opportunities input, data validation and verification, and to take necessary actions for any changes that are needed in order to have high Salesforce data accuracy.
Second objective is to make any database changes per requests from SEUK B2B customers, or SEUK Finance team for Finance processes
Third objective is make verification checks at the end of the period and generate report with any discrepancies that should be looked at prior to SEUK B2B customers submitting any claims for SEUK Finance.
Salesforce end-to-end support focusing on:
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Opportunity data input supporting Distribution, Reseller and Business Development teams
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Data validation and accuracy by liaising with Sales teams
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Data processing and amendments in line with requests that are coming externally from SEUK B2B customers request
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Support SEUK Finance Salesforce related processes
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General support for the system and users (be the first contact point if they have problems)
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Implement changes (think of the ways to improve the system, and drive the change)
What we need for this role
To be successful, you will possess the following skills and attributes:
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Proficient in Excel - including pivot tables, advanced formulas and ideally working with macros
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Skilled in Microsoft office software (Powerpoint, Word)
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Strong experience in Salesforce (ideally at the power user level) or with other similar CRM systems
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Experience in handling, manipulating large datasets, with accuracy
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Resilience to keep routinely inputting data into Salesforce, amend it, and check it
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Strong verbal, written and presentation skills
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Strong numeracy / commercial foresight
Skills and Qualifications
Benefits of working here at Samsung include:
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Hybrid working – 3 days in the office and 2 days at home per week
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Bonus Scheme
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Pension contribution
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3 x volunteering days each year
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Holiday - 25 days per annum plus bank holidays and an additional day off for your birthday!
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Access to staff sales discounts on a wide range of Samsung products
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Access to discount shopping portal
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We create the future by fostering a diverse culture to drive sustainable growth.
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